What is video identification?

Video identification is an innovative and secure solution that enables private persons to use a video bridge to identify themselves and open a bank account.

Fast and convenient

Video identification takes around 15 minutes and can be carried out without leaving your home, Monday to Friday from 9–19, and Saturday from 10–17.

For whom

Video identification is available to adult private persons who are Estonian citizens or hold a valid residence permit in Estonia.


Choose a place or a room without any unrelated persons, where you can fill in the form for opening a current account and answer the questions in the video interview without any distractions.

Technical requirements

For personal identification, you need a valid ID card with an ID card reader or Mobile ID. Video identification can be carried out with a computer that has internet connection, a functioning web cam, microphone and Chrome, Firefox or Opera internet browser.

Identification process

  • Open an account
    Fill in the form to open an account.

  • Identify yourself through video
    Following the instructions in the video identification environment

    • take a picture of the front and back side of your ID card,
    • take a portrait picture of yourself,
    • answer the questions in the video interview.
  • Conclude a client agreement
    Enter the Internet Bank and sign the client agreement digitally.

  • Done
    Start using the banking service.