Private client – special cases of opening an account

E-resident

As an e-resident, in order to become a client of LHV you must:

  • fill in the open account form
  • fill in the additional form
  • send the additional form along with a copy of your valid document to the address info@lhv.ee. If you have a valid e-resident’s Digital ID, please sign the application digitally.

We will review your application in 7 business days and will contact you about the next steps

If the decision is positive:

  • come to our office to identify yourself and conclude a customer agreement
  • bring a valid travel document (passport or ID card issued in an EU country). E-resident’s Digital ID is not an identification document, which is why an alternative valid travel document must always be presented to us.

E-resident Digital ID can be used for daily banking services:

You cannot use video identification as an e-resident.

Non-resident, citizen of a foreign country

When becoming a customer of LHV as a non/resident or a citizen of a foreign country it is very important that this non/resident or a citizen of a foreign country has connections to Estonia.

A private person has solid connections to Estonia when the person:
  • holds an employment contract
  • holds a lease contract
  • is engaged with business in Estonia

To verify the above, the respective contract (original copy) must be presented.

In the presence of solid connections to Estonia, to become a customer of LHV:

  • you must visit LHV’s office
  • take with a valid travel document (passport or ID card issued in an EU country)
  • take with an original copy of the document verifying the connection
In the absence of a solid connection, you must:

If you have a valid e-resident’s Digital ID, please sign the application digitally. If you encounter any problems, please contact our customer service on +372 6 800 400.

We will review your application in 7 business days and will contact you about the next steps

If the decision is positive:

  • come to our office to identify yourself and conclude a customer agreement
  • bring a valid travel document (passport or ID card issued in an EU country)

You cannot use video identification as a non-resident or citizen of a foreign country.

Resident holding a residence permit (non-citizen)

A valid Estonian residence permit is a residence card or an ID card issued in Estonia. A temporary residence permit valid for 6 months is not a residence permit.

Persons related to the US and Iran are an exception, in which case the same process must be passed as for non-residents who are citizens of a foreign country.

To become a client of LHV with a valid Estonian residence card or ID card, you must:

Identification options:

If you want to conclude a customer agreement in the internet bank, log in with Mobile ID or your ID card.

Account for a minor

To open a current account at LHV for a minor:

  • fill in the open account form
  • visit the client office to identify yourself and your right of representation.
  • one of the following is necessary to establish the right of representation:
    • the child’s birth certificate or
    • a query to the eesti.ee environment in the presence of the customer service attendant in the bank office

If the child has an identification document, please bring it!

If the child is under the age of 7, it is not possible to issue a bank card and give the child access to the account. From the age of 7 and above, upon the parent’s request, the bank card can be issued with the possibility of using the internet bank.

Persons with restricted active legal capacity

Persons who, due to mental illness, mental disability or other mental disorder, are permanently unable to understand or direct their actions, have restricted active legal capacity. Restricted active legal capacity means that the person may only enter into transactions in limited volume and scope, and any contracts shall be signed on behalf of such individuals by the legal representative. The guardian of a person with restricted active legal capacity shall be appointed by the court.

A curator shall not be automatically considered a legal representative.

To open an account for persons with restricted active legal capacity you must come to LHV’s offices.

Documents required for registration of an adult with restricted active legal capacity as a customer are the following:

  • the identity document of the adult with restricted active legal capacity.
  • the identity document of the parent or guardian.
  • court judgement on the establishment of guardianship.

An account for a sole proprietor

Registering of a sole proprietor (FIE) as a customer is performed in the same way as registering a private person. Sole proprietor (FIE) must be selected as the area of activity from the drop-down menu.