Click
to Pay

Click to Pay makes online shopping easier and faster. It works on all devices – phones, laptops, tablets – and all browsers.

The first time you use it, you enter the card data and the next time you pay with just a few clicks and there is no more need to enter card data.

The cards you have added to Click to Pay appear automatically, streamlining the online shopping experience.

Your cards will be saved securely in the Mastercard system. Need to view and manage your cards? Go to the Mastercard Click to Pay website.

Click to Pay is available in thousands of webshops worldwide. Look for the distinctive Click to Pay symbol to conveniently use your saved cards.

No, Click to Pay is free of charge. Using this service will not incur any additional expenses.

There are two ways to add a bank card to Click to Pay:

• via the LHV mobile app – fast and simple
• at online shopping checkout – choose Click to Pay as the method of payment after you shop, and follow the directions

The best way is to use the LHV mobile app. It takes five simple steps.

1. Open the LHV mobile app.
2. Select the card you wish to add.
3. Press “Add to Click to Pay“
4. Double-check your contact details and read the terms of use.
5. Accept the terms of use. Your card has now been successfully added!

Once you have added your card, it is ready to use in all webshops that support Click to Pay.

Click to Pay supports all LHV debit and credit cards.

Click to Pay is easy and convenient to use. When you’re ready to check out, choose Click to Pay as the method of payment. You can recognize it by the following symbol:

If your card has already been added to Click to Pay, you will often be automatically authenticated by your email address or phone number. That gives you rapid access to your saved cards to make shopping more efficient.

Sometimes you may need to enter the e-store and confirm your identity. Just follow the instructions displayed on the screen and select the saved card you wish to use to make the payment.

If you were unable to add a card to Click to Pay, we advise doing the following.

1. Try again. Close and reopen the mobile app, then start adding the card once more. Sometimes restarting the app does the trick.
2. Check your Click to Pay profile. Enter the Mastercard Click to Pay page by entering your email address and make sure the data displayed on your profile are up to date. The problem may be with a previously created profile or out-of-date contact details that need to be updated.
3. Add the card using another method. If it wasn’t possible to add a card on the mobile app, you can also do it through making an online purchase from a merchant.
4. Update the mobile app. Make sure you’re using the latest version of the LHV mobile app; update if needed.

If a Click to Pay payment doesn’t go through, try the following.

• Check your card limits and account balance. Make sure the daily and monthly limit are sufficient for purchases and that you have sufficient funds on the account for the purchase.
• Contact the service provider. Ask the seller whether their system accepts your card or whether the system is experiencing technical problems.
• Try another web browser. Browser settings can sometimes interfere with the payment process. Try the payment on another browser.
• Check your Click to Pay profile. Enter the Mastercard Click to Pay page and make sure your card is indeed registered in Click to Pay and the profile data are up to date.

If the problem persists, contact our customer service.

Data can be changed on the Mastercard Click to Pay website. Enter your email address or phone number to make the following changes:

• change your phone number
• remove cards
• manage browser and device connections
• delete your Mastercard Click to Pay profile
  Note that your email address you use as your username cannot be changed. If you would like to update your email address, first delete your existing Click to Pay profile and then create a new profile with your current email address.

If you no longer have access to a past device, open the Mastercard Click to Pay website. Enter your profile. There you can remove the cards you no longer wish to use.

Click to Pay was designed to meet the highest security standards to ensure security of payment at every step.

The system uses advanced technologies such as tokenization, which replaces your card data with a unique code. Even if someone were to access your payment data, they couldn’t use it because the records don’t contain your actual card data. That guarantees your actual data are never seen by the service provider and are securely protected during every transaction.

Security is reinforced by multi-factor authentication, such as prompting you for a one-time confirmation code. There’s often an additional authentication step at the end of the payment process, ensuring that only you can use the cards. Changing data related to Click to Pay always requires additional confirmation to safeguard your personal data and keep them secure.

On top of that, the system analyses your behaviour in real time to identify the genuine card user and streamline payment. All these security measures reduce the risk of fraud and ensure that your payment data are always safe.

Mastercard uses your personal data in order to ensure payment security and a smooth payment experience. Your data are processed only to authenticate you in your Click to Pay profile and protect payments from potential fraud.

All data are processed on the basis of Mastercard Click to Pay Privacy Notice and the LHV Principles of Processing Customer Data.