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General

Establishment of a customer relationship

You can become a customer of LHV anywhere in Estonia. We are cooperating with our trusted partners, Selver and Euronics, so that you don’t necessarily need to visit the bank offices in Tallinn or Tartu.

To become a customer, do the following:

  • Fill in the Application for Opening an Account on the website of LHV and enter your contact details.
  • Bring along your identity document and visit a Euronics store or the information desk of a Selver, where you can have yourself identified. Find a suitable location
  • After that, the bank will contact you and send you the client agreement for digital signing. To do so, you will need a valid ID-card with passwords and a card reader or a Mobiil-ID application.
  • Send the signed agreement back to the bank and you can start settling your transactions.
  • You can order the LHV bank card online and we will deliver it to your home by post. Read more

Should you wish, you can sign the client agreement at our office in Tallinn, at Tartu mnt 2 (City Plaza), or in Tartu, at Ülikooli 2a. Should you wish to save time when visiting the office, we recommend you fill in the customer registration form beforehand. Please remember to bring your identity document to the office (ID-card, passport, residence permit or Estonian driving licence).

Should you wish, you can sign the client agreement with the sales representatives of LHV as well, at various shopping centres. For more information, contact our customer support at (+372) 6 800 400.

In Tallinn, our office is located in the city centre, in the City Plaza office building, at Tartu mnt 2.

In Tartu, our office is located in the immediate vicinity of the Tasku Centre and the bus station, at Ülikooli 2a.

When coming by car, you can conveniently park right in front of the office:

  • in front of the Tallinn office, there are designated spaces for our customers in Europark, with 30 minutes of free parking time.

If you want to open an account for your child, come to our office. Please remember to bring your child’s birth certificate and your own identity document.

Bank statement and other details

You can obtain your account statement from the LHV Internet Bank. After entering, select “Assets and Liabilities” -> “Account Statement” from the menu on the left.
Select the account and the period for which you need the account statement. Then, press the button “Update Statement” and save the statement in BDOC format.

To change your contact details, enter the LHV Internet Bank. Select “Data” under “Information and settings” on the left and make the changes.

To order the magazine “Investeeri”, enter the Internet Bank. Select “Data” under “Information and settings” on the left and make the changes. As a rule, we publish the magazine 3-4 times a year and will deliver it to your home by post.

General information about services

We are a non-cash bank, so you cannot make any cash transactions at our offices.

With an LHV bank card you can withdraw cash from any ATM, whether in Estonia or abroad. Read more

You can deposit cash into your bank account via LHV’s ATMs. Read more

We offer business loans and overdraft facility to companies, and private loans and consumer loans secured by real estate to private persons. In addition, both companies and private persons can take a loan secured by securities. With the help of LHV leasing, you can purchase a vehicle you need, as well as heavy equipment and other devices. To make a purchase of any size, you can use the hire-purchase option or apply for a credit card.

If interested read more

For more information, call our customer support at (+372) 6 800 400 or write to info@lhv.ee

The most comprehensive overview of the status of your LHV pension funds is available in the LHV Internet Bank. Enter the Internet Bank

You can also view the status of your LHV pension funds at any other Internet Bank that you use on a daily basis.

To exchange currency, enter the Internet Bank and select “Currency exchange” under “Everyday banking” on the left. Then, determine the

  • source currency, i.e. the currency you are using at the moment and that you wish to exchange with another currency:

  • target currency, i.e. the currency you wish to obtain as a result of the exchange.

In the account view, we use the exchange rate of the European Central Bank.

In currency exchange, we use the current market rate (purchase or sales rate, respectively) which is available in our Financial Portal: select “Markets and prices” and then “Currencies”.

Cancelling of services and termination of customer relationship

To opt out of your subscription to the market review or the magazine, enter the Internet Bank. Choose “Data” from the subdivision “Information and settings” on the left and make the desired changes.

To cancel the service, visit the client office or send your request to info@lhv.ee

After cancelling the service, you can use the Baltic Analysis service until the end of the current month, as we apply the service charge for the entire month. The last service charge is shown on the invoice prepared on the 15th day of the following month.

To close your account, visit the client office or send your request to info@lhv.ee.

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